Billing Terms & Conditions
At Mulhid, we want your shopping experience to be simple, secure, and transparent. Please review the following billing terms before placing an order on our website.
Payment Methods
We accept a variety of secure payment options, including major credit and debit cards, PayPal, Apple Pay, Google Pay, and other payment methods offered at checkout.
Payment must be completed in full before an order can be processed and shipped.
Pricing & Currency
All prices on our website are listed in U.S. Dollars (USD) unless otherwise stated.
For international orders, your bank or payment provider may charge additional fees such as currency conversion or international transaction fees. These charges are determined by your financial institution and are the customer’s responsibility.
Order Confirmation & Billing Authorization
By placing an order, you authorize Mulhid to charge your selected payment method for the total purchase amount, including applicable taxes and shipping fees.
Once your payment is successfully processed, you will receive an order confirmation email. This confirms that we have received your order, but it does not guarantee acceptance. We reserve the right to cancel or refuse any order for reasons such as:
- Payment authorization issues
- Incorrect billing information
- Suspected fraudulent activity
- Product availability issues
- Pricing or listing errors
If your order is canceled after payment has been processed, you will receive a full refund to your original payment method.
Billing Information Accuracy
Customers are responsible for providing accurate and complete billing details during checkout.
If billing information is incorrect or cannot be verified, we may delay processing or cancel the order to protect against unauthorized transactions.
Taxes & Additional Fees
Applicable sales tax will be calculated and displayed during checkout based on your shipping address.
For international shipments, customers are responsible for any customs duties, import taxes, VAT, or additional charges required by their country. These fees are not included in the purchase price unless otherwise stated.
Refunds
Approved refunds will be issued to the original payment method used at checkout.
Please allow 5–10 business days for your bank or payment provider to process and post the refund once it has been approved.
For more information regarding eligibility, please refer to our Refund Policy.
Chargebacks & Payment Disputes
If you have any issues with your order, we kindly ask that you contact us first so we can help resolve the matter.
Unauthorized or fraudulent chargebacks may result in order cancellation, account restrictions, or refusal of future service.
Payment Security
Your payment information is processed through secure, encrypted payment gateways. We do not store or have direct access to your full payment details.
Your privacy and security are important to us, and we take reasonable measures to protect your information.
Contact Us
If you have any questions regarding billing, payments, or charges, our support team is here to help.
Customer Support Hours:
9:00 AM to 5:00 PM EST (Monday – Sunday)
Email: Support@Mulhid.com
Phone: +1 (656) 222-0367
Address: 14611 Dunrobin Dr, Wimauma, FL 33598, United States
We aim to respond to all email and phone inquiries within 12 hours during business days.
By completing a purchase on our website, you agree to these Billing Terms & Conditions. We may update these terms from time to time, and any changes will be posted on this page.