Privacy policy

Last Updated: 6/14/26

At Mulhid, your privacy is important to us. This Privacy Policy describes how we collect, use, store, and safeguard your information when you visit our website or place an order. By accessing or using Mulhid.com, you agree to the terms outlined in this policy.

If you have any questions, please contact us at: Email: Support@Mulhid.com

Information We Collect

We collect information in order to operate our website and improve your experience.

Personal Information

Full name
Email address
Billing and shipping addresses
Phone number, if submitted during checkout
Payment details processed securely by third party payment providers. We do not store complete credit card information on our servers.

Automatically Collected Information

IP address
Device type and browser information
Website pages viewed and time spent on the site
Cookies and related tracking technologies used for analytics and advertising personalization

How We Use Your Information

We use the information we collect to fulfill and ship orders, send purchase confirmations and updates, respond to customer support inquiries, improve website functionality and product selections, detect fraud, and maintain website security.

With your consent, we may also send promotional emails, discounts, or marketing communications. You may unsubscribe from these messages at any time.

Cookies and Tracking Technologies

Mulhid uses cookies and similar technologies to improve your browsing and shopping experience. These technologies may be used to remember cart items, save preferences, analyze website performance, and support personalized advertising through services such as Google and Meta.

You can manage or disable cookies through your browser settings. Please note that some features of the website may not function correctly if cookies are turned off.

Payment Processing and Security

Payments are securely processed through trusted third party providers including Shopify Payments, PayPal, and Apple Pay. Mulhid does not store full payment card information.

We use industry standard security measures and protocols to help protect your personal information.

Sharing of Information

We only share information with trusted third party providers as necessary to operate our business. These providers may include shipping companies, payment processors, analytics providers, and marketing platforms.

We do not sell or rent your personal information to third parties.

Data Retention

We keep personal information only for as long as reasonably necessary to complete orders, provide customer service, comply with legal obligations, and support business operations.

Your Privacy Rights

Depending on applicable laws in your location, you may have the right to:

Request access to the personal information we hold about you
Request corrections or deletion of your information
Opt out of marketing communications
Control or disable cookies through your browser settings

To make a request, contact us at: Email: Support@Mulhid.com

Children's Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Any updates will be posted on this page along with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of those changes.